Sandra J. Kirksy

Present Address        Permanent Address:
11075 Grand River Ave    345 Maple Street
E. Lansing, MI 48823     Rosedale, MI 47389
(517) 351-7703           (313) 484-6965

Employment Objective    
  To obtain a position in public relations, editing, or
  research that utilizes my communication, analytical, and
  writing skills.       

Education
  Michigan State University, East Lansing, MI (September
  19xx to present).     
  Bachelor of Arts expected June l9xx. Major: English.
  Additional coursework in Advertising, Philosophy, and
  Mathematics.

Human Relations and Communication Skills
  Communicated in writing and by phone to many
  customers of the bank.
  Handled complaints and customer discrepancies,
  conferring with senior bank personnel in an effort to
  resolve problems promptly.
  Participated in numerous fund-raising activities. 
  Developed new funding proposals which obtained grants
  totaling $1,500.
  Represented departments in meetings and relayed
  information and concerns to appropriate parties.
 
Administrative and Management Skills
  Gathered information to process customer accounts.
  Organized billing to maintain timely accounts.
  Improved training for incoming employees.
  Interacted with various personnel through interviews
  which enhanced overall efficiency of operations.
 
Other Skills Areas
  Strengthened communication skills by volunteering for
  special projects.
  Enhanced writing technique by gaining experience in
  different styles of writing, including press releases,
  public service announcements, and problem solving
  letters to customers.
  Acquired data retrieval and Word Perfect
  word-processing skills.
   
Work Experience
  The American Red Cross, Lansing, Ml (June 19xx -
  present, Public Information Intern.
  National Bank and Trust, Rosedale, Ml (Summers,
  19xx, 19xx, and 19xx).  Accounting/File Clerk
  Silver Lake Concession (Summers, 19xx and 19xx
  Cashier/Cook
   
Organizations. Honors. Awards
  Secretary, Michigan State University Advertising Club
  (19xx-xx)
  Acquired six Advanced Placement credits in English
  Rosedale High School Yearbook Editor, 19xx-xx
  National Council of the Teachers of English (NCTE)
  nominee

References
  Available Upon Request